By Steve Relyea Selling the right part for the vehicle, is a big part of being an import parts specialist. Customers call a specialist to get a part that not only works, but is perceived to be the right one for this particular import vehicle. But what if the part ...Read More »
To move ahead in a career in parts distribution, you need to have a passion for cars and parts, a desire to help customers, and an eagerness to learn.
By Steve Relyea The auto care industry employs 4.1 million people. The industry includes more than 500,000 independent businesses, including auto parts manufacturers, distributors, parts stores, and professional service centers. The Auto Care Association reports this on its newly launched auto care careers website built to attract young people to ...Read More »
How do you train new and veteran countermen? Members of our panel do their training in different ways: in meetings, online, and on-the-job. By Steve Relyea When a customer calls your parts store or walks in the door, the person who greets them and helps them is the counterman. You ...Read More »